Legal
Privacy Policy
Last updated: 12 November 2026
1. Who We Are
MBS Chauffeur Hire Ltd trading as MBS Luxury Cars ("we", "us", "our") is the data controller for personal data collected through this website. We are registered in England and Wales. Our registered address is 653 High Road, London, N12 0DZ. You can contact us at info@mbscars.co.uk.
2. Data We Collect
We collect the following personal data when you make an enquiry or booking: name, email address, and telephone number; hire dates, vehicle preference, and service type; any additional information you provide in your message; and technical data such as IP address, browser type, and pages visited (via analytics).
3. How We Use Your Data
We use your personal data to process and manage your booking or enquiry, communicate with you about your hire, comply with our legal obligations, and improve our website and services. Our lawful basis for processing is contract performance (bookings) and legitimate interests (enquiries and analytics).
4. Data Retention
We retain booking records for 6 years in accordance with UK tax and accounting requirements. Enquiry data is retained for 12 months. You may request deletion at any time (subject to legal retention obligations).
5. Sharing Your Data
We do not sell your personal data. We may share it with trusted third-party service providers (such as email delivery services) solely to fulfil your booking. All processors are bound by data processing agreements.
6. Cookies
We use essential cookies required for the website to function, and analytics cookies to understand how visitors use our site. You can manage cookie preferences via your browser settings. By continuing to use this site, you consent to our use of cookies as described.
7. Your Rights
Under UK GDPR you have the right to: access the personal data we hold about you; correct inaccurate data; request erasure of your data; object to or restrict processing; data portability; and lodge a complaint with the ICO at ico.org.uk. To exercise any of these rights, contact us at info@mbscars.co.uk.
8. Changes to This Policy
We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related queries, please contact MBS Chauffeur Hire Ltd, 653 High Road, London, N12 0DZ. Email: info@mbscars.co.uk. Phone: 0208 488 2953.